Cookie Policy

1. What Are Cookies?

Cookies are small files stored on your device (computer, smartphone, or tablet) that contain information about your visit to our website. They enable us to remember your preferences and recognize you when you return to our Service.

2. Types of Cookies We Use

2.1 Essential Cookies

These cookies are necessary for the functioning of our Service and cannot be disabled. They include:

• Authentication cookies: Remember your login status
• Session cookies: Maintain your session while using the editor
• Security cookies: Protect against fraud and malicious activity

2.2 Performance Cookies

These cookies help us understand how you use our Service and identify areas for improvement:

• Page load times and performance metrics
• Most frequently visited pages
• Error messages and technical issues

2.3 Functionality Cookies

These cookies remember your preferences to enhance your user experience:

• Theme preference (dark/light mode)
• Language selection
• Editor settings and preferences
• Saved filters and view options

2.4 Analytics Cookies

These cookies track how you interact with our Service to help us improve it:

• Which templates you use most
• Which visualizers you prefer
• How long you spend in the editor
• Which features are most popular

3. Third-Party Cookies

3.1 Stripe

When you make a payment, Stripe sets cookies to process your transaction securely. See Stripe's Cookie Policy.

3.2 Analytics Services

We may use analytics services that set cookies to track how users interact with our Service. These are used solely to improve our Service.

4. How Long Do Cookies Last?

• Session cookies: Deleted when you close your browser
• Persistent cookies: Remain for 1-2 years or until manually deleted
• Authentication cookies: Last as long as your session is active

5. Your Cookie Choices

5.1 Browser Controls

You can control cookies through your browser settings. Most browsers allow you to:

• Accept or reject cookies
• Delete existing cookies
• Be notified when new cookies are set
• Block cookies from specific websites

Note: Disabling essential cookies may affect your ability to use Novus.

5.2 Browser Settings

To manage cookies, see your browser's help documentation:

• Google Chrome
• Mozilla Firefox
• Apple Safari
• Microsoft Edge

6. Do Not Track

Some browsers include a "Do Not Track" feature. Our Service does not currently respond to Do Not Track signals, but you can use your browser settings to disable most types of tracking.

7. Cookie Consent

By using Novus, you consent to our use of cookies as described in this policy. If you do not accept our cookie practices, please do not use our Service.

8. Updates to This Policy

We may update this Cookie Policy from time to time. We will notify you of significant changes by updating the "Last updated" date at the top of this page.

9. Contact Us

If you have questions about our use of cookies, please contact us at:

• Email: visualizers@novusstreamsolutions.com
• Support: visualizers@novusstreamsolutions.com